Debt Collecting Script
After invoice is sent, ensure you give them time as per credit terms. If not paid on the day its due, call the day after.
Ask them if they received the invoice ok? If all ok, Let them kindly know that the invoice is now overdue and ask when they are intending to pay?
They will give a date, or they may say “today”. If today you say “fab. Will that be Visa or Mastercard?” Take the details.
If they give you a date in the future, say “great. If I haven’t received payment by then, I’ll touch base again on that day”.
Diarise the follow up date.
“Squeaky wheel always gets the oil”.